Exciting opportunity for an FM knowledge Manager to work for a leading global client who provides a full FM service to a number of prestigious government organisations. The role will involve implementing Management Information and reporting, looking at data from MI systems, promoting knowledge, developing tools, training staff, monitor performance and deputising for the Account Manager. It is a key role with the main aim to be responsible for the successful delivery of FM Integrator / Assurance data analysis and producing reports to the various customers within the portfolio.

Skills required:

  • Proven history of analysing data, creating reports, establishing trends and producing recommendations for service improvements and cost savings.
  • Demonstrative experience of delivery of Hard and Soft FM services preferably on multi-site, multi client basis
  • Extensive experience in working with staff at all grades.
  • Experience of operating a CAFM system and producing reports from the system
  • Previous experience within the public sector, preferably from the property or FM environment
  • Analytical Thinking
  • Leadership
  • Communication and influencing
  • Task focussed as well as people centred
  • Excellent negotiation skills, based on strong commercial/financial acumen
  • Organisational skills
  • Results orientation
  • Interpersonal skills
  • Values
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